Refund Policy

Last updated: July 9th, 2026

This Refund Policy applies to purchases of a paid VoiceLocal license made through our website.

1. No Refunds

All sales of VoiceLocal licenses are final. We do not offer refunds, credits, or exchanges for any purchase, including but not limited to:

• Change of mind after purchase
• Incompatibility with your hardware, software, or workflow
• Dissatisfaction with transcription accuracy or formatting behavior
• Failure to use the license after purchase
• Accidental or duplicate purchases

By completing a purchase, you acknowledge and agree that the transaction is final and non-refundable.

2. Try Before You Buy

To help you evaluate VoiceLocal before committing to a purchase, we offer a free trial. We encourage you to use the free trial to confirm the Software meets your needs, works with your setup, and fits your workflow before purchasing a license.

3. Exceptions

Where applicable law requires a refund right that cannot be waived (for example, certain consumer protection laws in your jurisdiction), we will comply with those legal requirements. Nothing in this policy limits any statutory rights you may have that cannot be excluded by agreement.

4. Billing Errors

If you believe you were charged in error (for example, a duplicate charge or an incorrect amount), contact us at support@voicelocalapp.com and we will review the issue. This section addresses genuine billing errors only and is not a general right to a refund for any other reason.

5. Subscription Cancellation (if applicable)

If your license is billed on a recurring basis, canceling stops future charges but does not refund amounts already charged for the current billing period. You will retain access through the end of the period you already paid for.

6. Contact

Questions about this policy can be sent to support@voicelocalapp.com.